Job Title: Titles Associate

Pay Rate: $18.00 per hour

Location: Plano, TX (100% Onsite)

Assignment Type: Long-term Temp (6 months- 1 year+) (Possible conversion based on performance and hiring needs)

Schedule: Monday - Friday, 7:00 AM - 3:30 PM

About the Role

We are seeking a detail-oriented Title Associate to join a close-knit, collaborative team. This role supports our client's Servicing Support department by processing a high volume of title requests with accuracy, efficiency, and compliance. The ideal candidate has experience working with auto, DMV, or mortgage titles and thrives in a structured, clerical, process-driven environment.

If you enjoy working with multiple databases, managing documentation, and being part of a friendly, supportive team, this position may be a great fit.

Key Responsibilities

• Process incoming Title requests across multiple channels
• Access and navigate various systems and databases to complete tasks
• Prepare, release, and verify documents for accuracy and compliance
• Handle inbound calls, follow-up calls, and email communications
• Perform general clerical and administrative tasks
• Assist with additional duties as needed to support the team

Ideal Candidate Profile

• Detail oriented with strong accuracy in clerical tasks
• Experience working with auto titles, DMV processing, or mortgage titles
• Background in banking or auto finance is a plus
• Comfortable working in multiple systems and databases
• Able to self-manage and meet deadlines in a fast-paced environment
• Enjoys working in a small, family-like team setting

Skills & Qualifications

• Strong verbal and written communication skills
• Ability to multitask and adapt to shifting priorities
• Proficient in Microsoft Excel and general MS Office applications
• Experience with standard office equipment (phone, fax, printer, scanner, computer)
• Accurate data entry skills
• High level of reliability, professionalism, and teamwork

Work Environment

This is an onsite role within a supportive, tight-knit team. While the atmosphere is friendly, the work comes with high expectations-ideal for someone who is dependable, diligent, and takes pride in maintaining accuracy.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.